Terms And Conditions
All prices and specifications are subject to change without notice.
We have endeavoured to represent as closely as possible the products we offer using current photographic technology. However, we cannot be held liable for errors or omissions.
OPERATOR OF WEBSITE AND DEFINITIONS
This website is operated by:
Ison Distribution Ltd.
Registered in England & Wales.
Registered Office: 201 Lancaster Way Business Park, Ely, Cambridgeshire. CB6 3NX.
Company registration number 3690131.
V.A.T. GB 720260482
Offices for purposes of correspondence relating to this website are:
Ison Distribution Ltd.
201 Lancaster Way Business Park,
Ely, Cambs. CB6 3NX.
In these Terms:
Services means any functions, facilities, applications, information or other services available through this web site.
Terms means these terms and conditions in connection with this web site.
User or you means any person who accesses or uses this site, with or without Ison's authorisation and whether or not you are registered to use this or part of this site or a member or registered User of a Service offered through this site.
This web site or site means the web site (home page and underlying web pages) or other collection of information and/or applications operated by Ison and available for access via physically linked or wireless networks (including the internet and networks accessible) through access devices such as PCs, laptop computers, mobile telephones, Tablets, televisions or other network-enabled devices, on which these Terms are available or which is expressly referred to in connection with User being requested to agree to these Terms. Certain other terms are defined in the text below.
ACCESS AND USE OF THIS SITE
By accessing, browsing or downloading any part of this site or its content, or posting or uploading to this site, or any other use of this site and its content, whether as a registered User or an unregistered visitor, you agree to comply with these Terms, without modification (which form a contract between you and Ison) and all relevant applicable laws.
If your access to this site, or to any part of it or to any Services is subject to the payment of a fee, Ison may deny or suspend access in the event of late or non-payment of any fee due. You are responsible for obtaining the relevant hardware and software equipment and paying all telephone (or other network) charges necessary to access and use this site and the Services.
You agree not to access this site by any means other than through the interface that is provided by Ison for use in accessing the site.
OTHER TERMS, RULES, ETC.
These Terms are in addition to any terms that may apply to Users under a distribution, licence or sale agreement or terms, or other applicable agreements and terms. Where this site or part of this site contains rules, guidelines, codes of conduct, further terms or other directions to Users, Users undertake that they shall also comply with such rules, guidelines etc. In the event of any conflict or inconsistency, these Terms shall prevail. If you do not agree to any of these Terms (or any such other rules, guidelines etc.), you may not use this site.
These Terms may contain provisions which contemplate functionalities or Services that are not (and are not intended to be) available through this site. To the extent that any provision of these Terms relates solely to such functionalities or Services, they shall be of no force or effect and shall not affect the validity of the other provisions.
Ison distribution reserves the right to withhold any access, service or function of this website to any user at its' sole discretion without providing any advance notice or reason.
USER REGISTRATION AND LOGGING ON/OFF
To post, upload or download materials, communicate via and to access this site, Services, resources and certain or all Site content (defined below), User may be asked to provide registration details and log on. It is a condition of use of this site, Services and Site content that all registration details User provides are and will remain true, correct, current and complete. You agree to notify Ison immediately of any changes which are relevant to your registration. Notification should be made to the address or e-mail address for Ison given on this site or in these Terms above.
If Ison believes the details are not correct, current, or complete, or if Ison otherwise in its discretion believes such action would be appropriate (including where it suspects the registration of multiple accounts/User profiles by the same individual), it has the right to refuse User's access to the site, and/or any of its resources, Services and Site content, and to terminate or suspend User's account (if any).
Where you log on in order to gain access to this site or a part of this site, where Ison provides a 'log-off', 'exit' (or similar) option, you undertake to log off and exit from your account at the end of your session. Ison reserves the right to log off logged on Users whose accounts are inactive for an extended period of time.
PASSWORDS AND ACCOUNT DETAILS
User is responsible for maintaining the confidentiality of his or her password, account number, ID and other details (if any) and for all activities under User's account. Any unauthorised use of User's account or other breach of security should be reported to Ison immediately. Your registration and/or subscription is personal to you and you may not disclose or make available your account name, ID or password to others. Any disclosure by you of your account name and password may result in termination of your registration, such termination shall be without refund and may be subject to additional charges based on unauthorised use.
CHANGES TO SITE AND THESE TERMS
Ison and/or third-party providers may make improvements and/or changes in products, support, Services, Utilities, prices and/or other Site content (including these Terms) at any time with or without notice.
Ison may provide notice of changes to these Terms (or other Site content) by displaying notices on this site or other communication means. Users who access this site after changes have been posted on the site or otherwise communicated, shall be bound by such changes as soon as such notices or new Terms are posted to the site or otherwise communicated, even if User does not visit the page on which the change or new Terms are displayed. Frequent review of this site and these Terms is therefore recommended.
PERMITTED AND PROHIBITED USE OF THIS SITE
Access to, and use of this site, including viewing, downloading, reproducing, displaying, posting and publishing: - data, graphics, images, photographs, designs, descriptions, information, and text - video, audio, music, and sound compilations - utilities, software (including applets and any software made available to Users in connection with, or to facilitate access to, any area or Service associated with this site). The contents of any e-mail newsletter or similar communication sent by or on behalf of Ison in relation to this site and/or User's registration or subscription - and other content on this site which has been originated and provided directly by Ison, Ison Affiliates, or its product, support and service providers (together, Site content), is prohibited unless specifically permitted in these Terms. This applies to use by any means, including electronic, mechanical, photocopying, recording, creation of derivative works or otherwise.
Any other use of Site content including reproduction for purposes other than those noted above, modification, distribution, transmission, downloading of Site content (other than page caching), republication or reverse engineering - without the prior written consent of Ison - is prohibited (except to the extent such prohibition is prohibited by applicable law). Without limitation, permission to use Site content does not include - resale or commercial use or distribution of Site content - collection and use of any product, support or service listings, descriptions, or prices - derivative use of this site or Site content (including framing) - downloading or copying of account information for the benefit of another merchant - any use of data mining, robots, or similar data gathering and extraction tools – any use of Site content on any other website, server or networked computer environment $– or any use of Site content which suggests an association with any Ison or Ison Affiliate products, support or services, except as expressly provided by written agreement between relevant parties.
User shall not use this site or the Services in a way that breaches these Terms (or their spirit) or any applicable law or regulations (including those relating to the use of public communications networks) or that causes or is likely to cause any damage, interruption or impairment of this site or the Services. User may not attempt to gain unauthorised access to any part of this site, other User accounts or any computer systems or networks connected to this site, whether through hacking, password mining or any other means. User may not collect or attempt to collect personal information relating to others through this site.
COPYRIGHT - OWNERSHIP OF SITE CONTENT
Ison does not transfer title to any Site content downloaded or used by User. Site content, including its selection and arrangement, is owned by Ison or Ison Affiliates and/or their content and technology providers and is protected by copyright and other laws. Limited permission to use Site content (for the purposes stated in the preceding section) is specifically conditioned on User's recognition, observance and retention of all copyright, trademark and other proprietary notices in Site content, and all proprietary and other intellectual property rights of Ison or Ison Affiliates and/or content and technology providers, in Site content. User shall not have any ownership rights in any e-mail address, URL or other personal identifier that may be allocated to, or chosen by, him or her for the purposes of any Services available through this site and User's limited rights to use such identifier/address shall continue only for so long as User's registration/User account remains valid for access to this site or the relevant Service. After termination of such validity by Ison for any reason, Ison shall be free to use and/or allocate to other Users any such identifier/address.
Any unauthorised use or copying of Site content or use of Site content which breaches these Terms (or their spirit) may violate trademark, copyright and other proprietary rights, and civil and criminal statutes. Users shall not use any Site content (or any other content made available through this site) in any manner that infringes any trademark, copyright or other proprietary rights. Ison reserves all rights with respect to such unauthorised use or breach of these Terms.
"I.D." is a registered trademark of Ison Distribution Ltd.
All trademarks, logos, website addresses, product or model names or derivations that describe Ison or Ison Affiliate products, support or services or that contain the word "Ison" that are included in Site content (together, Ison Marks) are trademarks and/or the property of Ison or Ison Affiliates. Any list of Ison (or other) trademarks on this site is periodically updated but shall not be taken as an all-inclusive list of Ison (or other) trademarks.
Any use of Ison Marks or permutations thereof (except as expressly authorised by Ison in writing) is strictly prohibited.
Other product and company names mentioned in this site may be the trademarks of their respective owners
The specific warranty details of a given item are a contractual matter which is handled via our terms and conditions of business on a direct basis with our customers only. The below without prejudice information is provided here to any person using our website - and is for general guidance only.
Contractual matters will prevail in all situations.
Details of our contractual Terms and Conditions Of Business are available via your dealer log-in.
Ison Distribution Ltd. warrants the replacement of original components due to defects in materials and/or workmanship for a period of 2 years from date of purchase subject to the following conditions and limitations:
This warranty applies to the registered original retail purchaser only, and is non-transferable.
The warranty excludes products that have been subject to;
abuse, neglect, accident, improper assembly, fitting unauthorised components, lack of maintenance, commercial hiring, normal wear; tear, competitive racing, stunt riding, jumping or other similar activities.
The warranty also excludes damage or deterioration to the surface finish, aesthetics or appearance of the product.
i.e., This warranty means that the product should be designed and manufactured to a "fit for purpose standard". Note: this warranty does not mean that an item cannot be bent, broken, worn out or suffer failure from poor maintenance or misuse.
All warranty claims must be made via the original supplying dealer and supported by proof of purchase. (Copies of service handbooks may also be required for validation of correct maintenance)
No warranty claim can be considered valid until inspected and agreed by Ison Distribution Ltd.
In the event of a genuine warranty claim being validated;
Original replacement parts only (or the nearest available equivalent parts) will be issued from Ison Distribution. Complete assemblies will not be exchanged or credited.
Ison Distribution does not include labour charges as part of the warranty.
Ison Distribution Ltd. Shall not be responsible for accidental or consequential damage or loss howsoever caused.
The user assumes any and all risks in using this bicycle in any manner excluded by this warranty.
Please note: All returns are at sender's expense.
This warranty in no way seeks to diminish your statutory rights.
Ison Distribution Ltd. has a policy of continual product development and improvement; therefore specifications may be changed without prior notice.
International warranty will vary from Country to Country - contact your distributor for further details.
Ex-Display warranty - - As standard we offer 6 months' warranty on our ex-demo bikes against manufacturing defects. If something goes wrong after this, let us know and we will try and help you out where we can, for example suppling you with parts at a reduced 'crash replacement rate' We are clearing out these bikes to make room for new models and have no wish to sell you anything with any known problem or defect. We will always look upon any genuine issue sympathetically.
© Copyright Ison Distribution Ltd 1992-2023